Archive for the 'support' category

Viewer Issue

I’m having an annoying issue with screen captures - it might not necessarily be the Second Life client, but I’m not sure. I’ve opened a bug report with Linden Labs. Torley has been real helpful in trying to track it down. It seems to have started with the last 1.15 release maybe. I’m getting an ugly black band across the center of a high res screen capture. It makes a screen capture pretty much useless. I’m going to tinker around more with it to see if it might be anything with my system or the client.

Has anyone else seen this sort of thing before or currently? There are some JPEG2000 capture shots in the bug report. If you need a viewer for JPEG2000, try IrFanView - it’s free.

-Veyron

Medieval Technical Support

Veyron, like the Narrator, has a wicked sense of humor which often gets her and also the Narrator into more trouble than they wish…. That being said, this video from Devil Ducky, while not really being related to Second Life is really too funny to be ignored. It is a technical support problem on that new fangled device, the book….